Shipping policy

Shipping Policy
Fir Street Soap Company

Last Updated: March 23, 2026

Thank you for shopping with Fir Street Soap Company. Below is our shipping policy to help you understand how and when your order will arrive.

---

Order Processing Time

All orders are processed within **2–5 business days** (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped.

---

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

* **Standard Shipping:** 3–7 business days
* **Expedited Shipping:** 2–3 business days

Please note that delivery times are estimates and may vary depending on carrier delays or seasonal demand.

---

Shipping Carriers

We ship orders using trusted carriers such as **USPS, UPS, or FedEx**, depending on the best available rate and delivery time.

---

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your delivery status.

---

Incorrect Addresses

Please ensure your shipping address is correct at checkout.
Fir Street Soap Company is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

---

Lost or Delayed Packages

Fir Street Soap Company is not responsible for packages lost or delayed in transit. However, if your package is significantly delayed, please contact us and we will do our best to assist you.

---

Damaged Packages

If your order arrives damaged, please refer to our **Return & Refund Policy** and contact us within **7 days of delivery** with photos of the damage.

---

Contact Us

If you have any questions about shipping, please contact us at:

* Email: info@firstreetsoap.com

---

**Note:** This shipping policy is structured to meet Shopify and Google Merchant Center guidelines, including clear processing times, delivery estimates, and issue resolution steps.